CLINIC POLICY

How to make an appointment 

(1) Book online at KoreanLaser.ca     

    - most convenient, fastest and error-free way of booking

 

(2) Text at 778-870-SKIN (7546)

Confirmation by clients after booking 

Booking/rescheduling/cancellation process cannot be completed without confirmation email. If you don’t get a confirmation email after booking/rescheduling/cancellation, your booking/rescheduling/cancellation process has not been completed.

It is your responsibility to notify us immediately only by text message at 778-870-SKIN(7546) to avoid possible late rescheduling/cancellation/no-show fee(s) if you recognize any appointment error(s) in confirmation/reminder/rescheduling/cancellation emails/text messages.

How to reschedule/cancel an appointment 

If you would like to reschedule or cancel your appointment, please send a TEXT MESSAGE at 778-870-SKIN (7546). Requests for rescheduling/cancellation can be processed only by text messages.

Booking/rescheduling/cancellation process cannot be completed without confirmation email. If you don’t get a confirmation email after booking/rescheduling/cancellation, your booking/rescheduling/cancellation process has not been completed.

Rescheduling/Cancellation/No-show Fees

If you reschedule or cancel your appointment less than 48 hours before appointment "FOR ANY REASON", you are subject to a late rescheduling/cancellation fee of $45 "WITHOUT EXEPTION". If you don't show up for any type of appointments including free first consultation (3 minutes) "FOR ANY REASON", you are subject to a no-show fee of $89 "WITHOUT EXEPTION". As far as you will not visit our clinic, you don’t need to pay the late rescheduling/cancellation/no-show fee(s). Our prices are based on no late rescheduling/cancellation/no-shows. We need your understanding that this policy is to keep our price low and competitive.

Late Arrival  

Usually we have appointments scheduled every 20 minutes. If you are late for your appointment by more than 10 minutes, your appointment will be rescheduled automatically for another available time on the same day or another available date and you are subject to a late rescheduling fee of $39 to minimize putting next clients behind schedule.

Appointment system abuse

 

More than one appointment for one client within 3 business days will be regarded as appointment system abuse and all the appointments will be automatically cancelled with a penalty of $89.
 

Price policy

Our prices have increased little by little ($10-20) a few times a year since the opening in January 2017. Thank you for your understanding we need to raise our prices until they reach the fair market price and this is one of our business strategies.

Security systems (Video & Audio) 

 

Our clinic is under video & audio surveillance for CONTINOUS 24/7 recording & 60 MONTHS STORAGE 

to protect our business & clients. 

Top-class Lasers, Dermatologist from South Korea, Good price

We are trying to reduce our operating expenses such as office rent and personnel expenses in order to pass the savings on to our customers. We are very proud of offering competitive prices as possible in the market. We play fair with the customers. Most importantly we offer competitive prices without compromising safety standards and best results. This is our clinic philosophy.  

Payment methods 

We do not encourage our clients to pay cash. We recommend debit card, VISA or Mastercard.

Service may be refused

We reserve the right to refuse service including booking at our sole discretion without notice in any of the following circumstances:

- Clients request illegal services.

- Clients request services which we don't provide with.

LASER machines must be appoved by Health Canada by law

Every single LASER machine used in Canada must be approved by Health Canada.

LASER machines must be approved by CSA

It is not allowed by law to use, import or advertise LASER machine which is not approved by Canadian Standard Association (CSA) to protect the safety of customers. 

Laser clinics must obey the Zoning Bylaw

It is a serious offence to use Laser machines where it is not allowed to by Zoning Bylaw. Customers can sue persons performing Laser and their business for using Laser in residential area where it is not allowed to use Laser or operate business by law.

Health Professions Act

Health Professions Act

College of Naturopathic Physicians of BC

College of Traditional Chinese Medicine Practitioners and Acupuncturists of BC

College of Dental Surgeons of BC

College of Chiropractors of BC

College of Registered Nurses of BC

Medical Devices Act

Medical Devices Regulations

Radiation Emitting Devices Act

Legislation

Bylaws

Code of Conduct

Scope of Practice

Limitations and Conditions

Restricted Services

Defamation (Libel/Slander) etc.

We take strong legal actions against Defamation (Libel/Slander) etc.

© 2016 by Korean Laser Skin Clinic Inc.